Carlotta
carlottatch.com is owned and operated by SBV Business LLC, trading as Carlotta. The details below identify who you are dealing with when you browse our website or buy from us, wherever you are in the world.
Website operator & legal entity
SBV Business LLC (trading as Carlotta)
Limited Liability Company, State of South Carolina, USA · Seller & data controller
606 Vang Ct
Boiling Springs, SC 29316
United States of America
Website hosting & e-commerce platform
carlottatch.com is hosted and powered by Shopify Inc., 151 O'Connor Street, Ottawa, ON K2P 2L8, Canada. Shopify provides the technical infrastructure, checkout and card payment processing used to run this store. Shopify's role as a data processor is explained in our Privacy Policy.
All content published on carlottatch.com, including text, product descriptions, photographs, graphics, logos, icons, design elements and software, is protected by copyright and belongs to SBV Business LLC or its licensors.
Not allowed without permission
Copying, reproducing or distributing content from carlottatch.com for commercial purposes.
Scraping, mirroring or framing pages of carlottatch.com without our written consent.
Reusing our product photos or descriptions on marketplaces, other stores or in advertising.
Creating derivative works based on Carlotta content without prior written approval.
Allowed use
Viewing, printing or downloading our content for your own personal, non-commercial use.
Linking to carlottatch.com from websites or social media, as long as no false partnership is implied.
Mentioning Carlotta in editorial, journalistic or review content with accurate attribution.
Sharing your own photos of Carlotta jewelry on your personal social media.
Copyright notice
© 2026 SBV Business LLC (trading as Carlotta). All rights reserved. Reproducing or distributing any material from this website, in whole or in part, without the express written consent of SBV Business LLC is prohibited and may lead to liability under applicable copyright law.
The Carlotta name, logo and associated brand elements are the property of SBV Business LLC. They may not be used in connection with any product, service or communication without our prior written permission.
Not allowed without permission
Using the Carlotta name, logo or brand elements on products, packaging or in advertising.
Registering domain names, social media handles or business names that include the Carlotta name.
Presenting yourself as an official Carlotta reseller or partner without a written agreement.
Using the Carlotta name in keywords, metatags or search advertising without permission.
Allowed use
Referring to Carlotta by name in editorial, journalistic or honest customer review content.
Linking to carlottatch.com from personal websites, blogs or social media.
Sharing your Carlotta purchase online with correct brand attribution.
Third-party trademarks, product names and logos shown on carlottatch.com, including those of payment providers such as Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay and Shop Pay, belong to their respective owners. Their appearance does not imply any affiliation with or endorsement of SBV Business LLC.
The content on carlottatch.com is provided for general information and to help you shop. We make reasonable efforts to keep it accurate and up to date, but we cannot guarantee that every detail is complete, current or free of errors.
Product information
Our cross necklaces, zirconia crosses, cross chains and bracelets are photographed and described as accurately as we can. Product images are for illustration, and the actual color, finish and shine of an item may vary slightly from what you see, depending on lighting and on your screen settings.
Descriptions, sizes and specifications are provided for general information to help you choose. If you need more detail about an item before you order, please contact us at support@carlottatch.com.
Prices & currency
Prices are shown in US dollars (USD). Depending on your location, other currencies may be shown at checkout; the currency displayed at checkout is the currency you are charged.
For your rights regarding damaged, defective or incorrect items, please see our Returns & Refunds Policy.
Availability & external links
We do not guarantee that carlottatch.com will always be available or free of interruptions. Access may be suspended at any time for maintenance, technical issues or other reasons.
Our website may contain links to third-party websites for your convenience. We are not responsible for their content, security or privacy practices, and a link does not mean we endorse them. Please review the terms and privacy policy of any external site before sharing personal information.
To the fullest extent permitted by applicable law, SBV Business LLC and its officers, employees, agents and licensors are not liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of carlottatch.com or its content.
This limitation applies, for example, to
Errors, inaccuracies or omissions in published content.
Use of a product other than as intended or described.
Unauthorized access to or alteration of your data or transmissions.
Interruption, suspension or discontinuation of the website or any service.
Loss of profits, business interruption or other economic loss.
Viruses or other harmful components transmitted through the site by third parties.
Your statutory rights are preserved
Nothing in this Legal Notice excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
Consumers outside South Carolina: mandatory consumer protection laws of your state or country of residence, including those of other US states, the EU and the UK, continue to apply in full wherever they give you stronger protection than these limitations.
carlottatch.com uses cookies and similar technologies to run the store, process orders, understand how the site is used and, with your permission, improve our marketing. When you first visit, a consent banner lets you choose which non-essential cookies to allow.
Essential cookies
Needed for core functions such as your cart, checkout, security and payment processing. Managed by Shopify Inc. These cannot be switched off without affecting how the site works.
Analytics cookies
Help us understand how visitors use carlottatch.com so we can improve it. They are only set with your consent, and data is aggregated where possible.
Marketing cookies
Help us measure our campaigns and show you more relevant offers. They are only set with your consent.
Your choices
You can accept or decline non-essential cookies through the consent banner, and change your mind at any time through the banner or your browser settings.
Privacy rights
We give every customer the same core privacy rights, including access, correction, deletion, restriction, portability, objection and the right to withdraw consent at any time. Residents of US states with privacy laws, such as California, can also exercise their state rights, and we do not sell personal information. Customers in the EU and UK may also complain to their local data protection authority. For full details of how we process your data, please read our Privacy Policy.
If you believe that content on carlottatch.com infringes your copyright, trademark or other intellectual property rights, please let us know using the procedure below. We review every notice carefully and respond within a reasonable time. This procedure follows the United States Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, and applicable notice and takedown rules in other regions.
Your notice should include
A description of the work or intellectual property right you believe has been infringed.
The URL or exact location on carlottatch.com where the content appears.
Your full name, postal address, phone number and email address.
A statement that you believe in good faith that the use is not authorized by the rights holder, its agent or the law.
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act for them.
Your physical or electronic signature.
Send your notice to
Subject line: Copyright Takedown Request, carlottatch.com
If your content was removed and you believe this was a mistake, you may send a counter-notice to the same address, which we will handle in line with DMCA requirements. Please note that knowingly submitting a false or misleading notice may result in civil or criminal liability.
This Legal Notice, and any dispute arising out of or in connection with it, is governed by the laws of the State of South Carolina, United States, without regard to conflict of law principles. This choice of law does not limit the mandatory consumer protection rights of your country or state of residence.
Jurisdiction
Subject to the consumer protections below, any dispute relating to this Legal Notice or your use of carlottatch.com will be submitted to the competent courts of the State of South Carolina, United States.
EU & UK consumers
You keep the protection of the mandatory consumer laws of your country and may bring proceedings before the courts where you live, in addition to the courts of South Carolina.
Other US states & countries
Mandatory consumer protection laws of your state or country of residence continue to apply and are not limited by this choice of law or forum.
Nothing in this clause limits any statutory right you have as a consumer under the laws of your country or state of residence. Where any term conflicts with a mandatory consumer protection rule, that rule prevails.
Talk to us first
Before starting any formal dispute process, please contact us at support@carlottatch.com and include your order number. We reply to emails within 24 hours on business days, and most questions about orders, returns and payments can be resolved quickly and directly.
Online dispute resolution
EU consumers may also use the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr. Customers elsewhere may contact their local consumer protection authority.
We want carlottatch.com to be easy to use for everyone, whatever device or assistive technology you use. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA where feasible and keep improving the site over time.
Feedback & reporting accessibility issues
If something on our website is hard to use, or you need information in another format, please email support@carlottatch.com or call +1 740 272-5703. We will do our best to help and to fix reported issues promptly.
Our team replies to emails within 24 hours on business days, Monday to Friday. If your question relates to an order, please include your order number.
This Legal Notice may be updated from time to time. The version published on this page is the one currently in force. Carlotta is operated by SBV Business LLC, organized in the State of South Carolina, United States. Mandatory consumer protection and data protection laws of your country or state of residence apply in addition to this notice, and nothing in it limits any right that cannot be waived under applicable law. See also our Terms of Service, Privacy Policy, Shipping Policy and Payment Policy.